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Customer Support/ Virtual Assistant

$5/hr Starting at $25

I provide Top-notch customer support, Dispute Resolution,  Live chat services, Virtual Assistant services, Calendar management, Clerical Work, appointment setter and email support for online businesses. Having the experience of 7 plus years and working with various clients of UK, China, USA, Europe and Canada, I can make your customers super happy and know how to handle your workload so you can plan for your next big thing!  I can assist you with any of the below: General customer queries Available 24/7. I can provide email support in Chinese, French, German and some other languages as well, except Japanese. I can manage your Shopify, Big commerce or Woo Commerce store from order taking to fulfillment.  

If you want to hire an honest and dedicated employee who deals your business like her own , here is your gal! :)

Lets communicate; I'm available on Skype, WhatsApp and email. 

Thank you and Kind regards!


Uzma Naz



About

$5/hr Ongoing

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I provide Top-notch customer support, Dispute Resolution,  Live chat services, Virtual Assistant services, Calendar management, Clerical Work, appointment setter and email support for online businesses. Having the experience of 7 plus years and working with various clients of UK, China, USA, Europe and Canada, I can make your customers super happy and know how to handle your workload so you can plan for your next big thing!  I can assist you with any of the below: General customer queries Available 24/7. I can provide email support in Chinese, French, German and some other languages as well, except Japanese. I can manage your Shopify, Big commerce or Woo Commerce store from order taking to fulfillment.  

If you want to hire an honest and dedicated employee who deals your business like her own , here is your gal! :)

Lets communicate; I'm available on Skype, WhatsApp and email. 

Thank you and Kind regards!


Uzma Naz

Skills & Expertise

Administrative AssistantAppointment SetterBig CommerceCalendar ManagementChat SupportChinese LanguageCustomer ServiceCustomer SupportDispute ResolutionEmail SupportFrench LanguageKajabiOrder FulfillmentOrder PlacingOrder TrackingProblem SolvingShopify AppTime ManagementTrelloVirtual AssistanceVirtual AssistantWoo CommerceWooCommerceZoho

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1 Reviews

  • Linden 8

    Linden 8 says,

    Thank you so much for service Uzma. You have been a massive asset to my business being one of the best Customer Service Agent especially for a e-commerce store. I was so impressed with how well you handled a large volume of customers answering all emails, live chats and helping with disputes, to ensure customers remained satisfied with their shopping experience. I am so satisfied with her work and would highly recommend her services. My experience of working with with her has been a pleasure and very professional. With little guidance when i was scaling she has been so effective at her role, having a a friendly attitude and been so transparent with communication with me and customers to best solve all issues. She work great with partners communicating with another Customer Service rep delegate responsibilities and talking to suppliers to best solve any issues customer may have ie shipping issue or returns, being super on the ball and quick to solve any problems. Most impressed how she adapted to learning new skills fast tailored specific to my problems faced business very pro active and diligent to find solution. I AM EXTREMELY HAPPY and look forward to working with you!

    for Customer Support/ Virtual Assistant on Feb 15, 2022