- Interface responsible for lead flow between website and Siebel Call Center. Developed in Visual C#.NET, it utilizes XML, BizTalk and MSMQ to manage the flow of leads and handle errors. Increased the efficiency of marketing and sales teams by increasing data quality and timeliness of delivery. Driven by web GUI that marketing can use to dynamically change the routing of leads.
- Several interfaces from Siebel and SAP to our thrid party vendors.
- A data cleansing application that monitors the interfaces into and out of Siebel, as well as the Siebel database and cleanses the data on a weekly basis.
- Many point applications that have become the systems of record for managing data across all departments in the organization.
Reviews For This Service