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Database Design

Accomplished technical management professional with broad experience in general, project, and customer relationship management in the financial and healthcare sectors and the manufacturing industry; successfully utilized administrative and communication skills in developing problem resolution and change management programs resulting in increased customer care; extensive experience in team building and employee/customer training/development, and product/new business development; analytical skills and proven expertise applied in wide range of software applications to develop and implement practical and cost-effective communication and analytical tools, such as call center database architecture, measurement database development/reporting and web site design.

Skills & Expertise

AccessAcrobatAdobe AcrobatASPBasicCC++Corel DrawCrystal ReportsDHTMLDosFrontpageHTMLIBM MainframeJavaScriptLotus Smart SuiteMs OfficeNovell NetWareSQLVisioVisual BasicVisual C++Windows 3.xWindows NtXML

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