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E-Business Management

- 13 total years of call center experience. - Experience in several industries. - Experience consulting towards a J.D. Power award for Customer Service. - Able to analyze call center data and Workforce Management Data. - Experience writing business cases for call center technology and tool using call center statistics.

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$5/hr Ongoing

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- 13 total years of call center experience. - Experience in several industries. - Experience consulting towards a J.D. Power award for Customer Service. - Able to analyze call center data and Workforce Management Data. - Experience writing business cases for call center technology and tool using call center statistics.

Skills & Expertise

ConsultingCustomer ServiceManagementStatisticsWorkforce ManagementWriting

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