Ecommerce Specialist (Amazon, Shopify)

ECOMMERCE SPECIALIST

• Handle all account related issues for all listings, like suppresion and de-listing
• Ensure that top selling SKUs are close to 100% in-stock rate at all times
• Ensure that raw materials are sufficient to cover a 90-day production
• Ensure that sales and traffic data are dilligently reported and monitored
• Design dashboards that help give a 30,000 feet overview of the business
• Contribute in marketing and advertising efforts to increase brand visibility
• Make sure that all inbound customer messages are attended to within 24hrs
• Monitor and Report Shopify store inventory, sales and traffic data
• Create new or manage existing listings on Amazon and Shopify
• Various ad-hoc projects and initiatives that address emerging issues

PPC ASSOCIATE

• Create a list of SKUs that need PPC campaigns or accelerated sales
• Create PPC campaign structures, bid types and keywords sets
• Weekly monitoring and reporting of PPC campaigns performance
• Competitor research and negative keyword listing
• Continuous optimization of new and existing PPC campaigns

DATA ENTRY AND GENERAL ADMIN

• Create new listings on Amazon Vendor Central per specifications
• Create standard PPC campaign packages for new listings on Vendor Central
• Create and maintain A+ content for existing Amazon listings
• Manage all inbound SMS and collate them into central repository
• Collate all product review and seller feedback across different marketplaces
• Maintain and update ASIN and SKU master list for all brands and marketplaces
• Track status of all FBA shipments and report delays in hand-off or receiving
• Create and maintain a spreadsheet of all currently running coupons
• Maintain and update all website inventory and a backup of the same