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Email Support

Email Support, Live Chat, Trainings, Hiring, Recruiting, Quality Assurance etc. I won Best Support Executive Award, Best Achiever, Best Bug Finder & Best Manager Award.
7 years Professional in Customer Relations Management.Worked as Customer Service Manager (India) for Mr Site Ltd, UK. Managing all Indian/UK Customer Care Operations, with more than Six years of experience in Technical/Non-Technical Support (Email / Phone / Live Chat based Support) & Retention Process.SOFTWARE SKILLS: HTML, Domains, Web Hosting, Email, E-Commerce, CRMKEY SKILLS: Shift Management, Resource Management, Staff Hiring, Creating Reports and Management meeting with India Team Leaders and India / UK Management..

Skills & Expertise

CSSEmailEmail SupportFTPHTMLJavaLive ChatPHPQuality Assurance (QA)Recruiting

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