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Administrative & Secretarial

Excel call center reporting

$20/hr Starting at $50

I can create or provide a means to report on various call center requirements. Calls in, calls out, calls abandoned, speed of answer, KPIs, trends & individual staff performance. As per client requirements.

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$20/hr Ongoing

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I can create or provide a means to report on various call center requirements. Calls in, calls out, calls abandoned, speed of answer, KPIs, trends & individual staff performance. As per client requirements.

Skills & Expertise

Call CenterDashboardsInbound CallsKpiMicrosoft ExcelOutbound CallsReport WritingReportsRequirements Analysis

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