extensive customer service, telemarketing, cold calling, and sales territory development. Consistently met/exceeded sales goals Through knowledge of management production; assured timely and accurate presentation of goods; proficient with coordinating delivery processes, organization of delivery schedules and monitoring delivery personal. Exceptional communication/ interpersonal and organization skills. Respond well to customer complaints; resolve problem elements; interact with credit department to attain customer account status. Also handled contract negotiation, purchasing, correspondence, account adjustments, and inventory control.