I've worked in software development and digital publishing since 1989. I've written documentation for published consumer titles and for internal use. I've used a large number of CMS/LMS and web blog tools. I'm a published technical editor, working on books from Wiley, Pearson, and Dummies books. I have extensive experience teaching writing and English literature classes to undergraduates and professionals in the work place. I've also taught a variety of computer classes. I am familiar with a variety of operating systems, but am especially proficient with the Macintosh. I'm finishing a Ph.D. dissertation in English.