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Writing & Translation

Ghost Writing & Books

A seasoned technical writer and editor with ten years of telecommunications writing and editing experience. Included is an additional twelve years instructional experience in higher education, and eight years synthetic speech editing for educational products in fourteen languages. Documentation work includes research, writing, and publishing technical manuals for VoIP network solutions. Types of documentation that I have written and edited include user guides, reference manuals, maintenance manuals, installation guides, and quick start reference guides. I have had extensive experience in parsing information by using an information model as well as converting documentation into various formats including FM files from Word, HTML using RoboHelp and WebWorks, and XML using Epic Editor.

Skills & Expertise

DirectorEditingEnglish LanguageFramemakerFrench LanguageHTMLLinuxPublishingResearchRobohelpSGMLSnagitSoftware DesignTestTranslationUnixUser GuidesVoIPWritingXML

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