Documented over 50 Operations and Project Management Business Processes in ISO 9000 Format; Implemented order fufillment business process that resulted in over 30% increase in on-time delivery; Created and implemented Organizational Capability Program including: Job role documentation, organizational capability assessments, career development plans, tools, and business process documentation; Managed on time delivery of over $200M in capital equipment orders from customer order through shipment; Created and implemented metrics tracking system in the areas of: engineering, safety, manufacturing, operations, quality and materials