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Implementation of IE Concepts in BPO Transaction Processing Environment Process Mapping, FOBO split and design of "To be" process Setting up IE Standards for Transaction processing operations Workforce Performance Management & Resource allocation Setting up Reward and Recognition System based on Productivity & Quality Parameters Improving space utilization by using layout fundamentals and shift optimization Implementation of Forecasting & Capacity planning models in transaction processing environment for Manpower Optimization by using Simulation Software Running Six Sigma projects for bottleneck / Lead time reduction Leading Capacity enhancement projects by using method study and business process reengineering Conduct Training & Consultancy assignment for overseas clients

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$15/hr Ongoing

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Implementation of IE Concepts in BPO Transaction Processing Environment Process Mapping, FOBO split and design of "To be" process Setting up IE Standards for Transaction processing operations Workforce Performance Management & Resource allocation Setting up Reward and Recognition System based on Productivity & Quality Parameters Improving space utilization by using layout fundamentals and shift optimization Implementation of Forecasting & Capacity planning models in transaction processing environment for Manpower Optimization by using Simulation Software Running Six Sigma projects for bottleneck / Lead time reduction Leading Capacity enhancement projects by using method study and business process reengineering Conduct Training & Consultancy assignment for overseas clients

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BPOBusiness Process ReengineeringCapacity EnhancementCapacity PlanningDesignForecastingManagementProcessingSimulation SoftwareSix SigmaSoftware DesignTraining

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