Jan 2002 to present Owner of SinglePoint Consulting Group San Jose, CA
Company founded to help small and growing project-dependant organizations to achieve greater profits through increased project performance. As founding principal, I am responsible for all aspects of starting and managing the company. Established re-seller partnerships with Microsoft and Autotask Inc. Recruited partners, created marketing strategy, and funded the operation.
Sep 1997 to Dec 2001 CRM Group Manager at Hewlett-Packard / VeriFone Santa Clara, CA
Implemented global CRM system (Clarify) with 300+ users. Managed a team of IT analysts and developers. Developers were off-shore in Bangalore, India. Managed continuing projects with cross-departmental team members from all business units. Managed both ongoing product improvements and new product roll-outs. Global CRM implementations for Europe, Asia, and Americas. Managed multiple IT project teams with a focus on internal business systems development a
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