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Marketing Research & Plans

-Promoted to direct financial operations, with full P&L responsibility, as well as responsibility for human resources, inventory, and customer service for the U.S. subsidiary of two ceramic tile manufacturers located in Italy. Prepared forecasts and annual budgets in excess of $4 million. - Point of contact between U.S. customers and Italian factory. Ensured customer satisfaction and problem resolution, contributing to average sales increase of 15% annually. - Managed complex inventory, product orders, shipping, and receiving, complying with U.S. Customs and freight regulations. - Represented the corporation and sales operations at domestic and international trade shows. - Oversaw vendor relations and negotiated contracts for company services. - Arranged and coordinated firm relocation with $4 million in inventory.

Skills & Expertise

ArticulateBusiness DevelopmentContractsCustomer SatisfactionCustomer ServiceFinanceFinancial OperationsInternationalItalian LanguageManagementOperations ManagementSalesSales Operations

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