LAN/WAN administration, hardware and software technical support.
Daily maintenance, upgrades, and installation of server/pc hardware and software.
Coordinates the installation, implementation, configuration, and testing of new system hardware and application software.
Lead an IT staff of 7 full-time employees to support the technology needs
Developed training manuals and trained 30 technicians in NY, CA, MD and FL.
. Provide network/server support for a multi-site/state network. Develop support plans, coordinate implementation, and provide support for LAN and WAN solutions encompassing heterogeneous platforms. Provide technical support for initiatives through participation in project management,creating plans that support implementation of changes. Participate in system support design and performance evaluation reviews. Establish and maintain security and integrity standards and controls. Assist in the evaluation, testing and recommendation of hardware, software an