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Programming & Development

Network Administration

Support virtual office from endpoint to endpoint using VPN and VIOP configurations. Responsible for backups, corporate mail system, network monitoring, network outages, desktop configurations, and software licensing. Assist management in researching information technology products and negotiating pricing for services. In charge of helpdesk management software and defining processes for technology support. Responsible for setting up call flows for new contracts and new employees. Develop client driven training sessions and new employee orientation guidelines.

Skills & Expertise

AvayaContractsCorporateHelpdeskLicensingManagementManagement SoftwareSoftware DesignTrainingVpn

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