TECHNICAL SKILLS: Operating System: Windows XP / 2000 / NT 4.0 / 95 / 98, Windows Professional and Sever, Dos and Unix Hardware: IBM, DELL, COMPAQ PC compatibles, Printers (HP 5/D series, 6L, 4000, 4050, Lexmark), Scanners, Blackberry RIM, Sony and HP PDA, MODEMS, and Dell Laptops, Cisco Router and Switch, Networks Ethernet Hubs, HP laser Printers, Blue tooth, Wireless card. Software: Ms Office 2003/2000/XP/97, Outlook 2000 / 2002 / XP, Visio, Smart ACD system, SQL server 2000, Timbuktu, Norton Ghost, AutoCAD, PC Anywhere, FrontPage, Dream viewer, Lotus Notes R5, IE 5/6, Norton Antivirus Corporate Edition, Dame-Ware, CISCO VPN, SAS, Oracle11i, Business Object. Protocol: TCP/IP, FTP, HTTP, DHCP, and IPX/SPX