#1 ►Lead team with resolving technical issues. ►Provided one on one training to users. ►Setup and troubleshot Defense Messaging System. ►Installed, configured and deployed Symantec Anti-Virus Corporate Edition 8.0. ►Created and maintained rapport with clients. ►Identified, researched, and resolved technical problems for workstations, servers and network. ►Rolled out workstations to users and configured for network. ►Maintained and enhanced current network - servers and desktops. ►Configured and maintained multiple domain controllers. ►Troubleshot network connectivity, ►Provided computer, hardware and software support. ►Install software, patches, and service packs. ►Resolved end user issues and problems. ►Implemented software patches and upgrades, as required for end user workstations and servers. ►Supported, monitored, tested, and troubleshot hardware/software problems pertaining