►Lead team with resolving technical issues.
►Provided one on one training to users.
►Setup and troubleshot Defense Messaging System.
►Installed, configured and deployed Symantec Anti-Virus Corporate Edition 8.0.
►Created and maintained rapport with clients.
►Identified, researched, and resolved technical problems for workstations, servers and network.
►Rolled out workstations to users and configured for network.
►Maintained and enhanced current network - servers and desktops.
►Configured and maintained multiple domain controllers.
►Troubleshot network connectivity,
►Provided computer, hardware and software support.
►Install software, patches, and service packs.
►Resolved end user issues and problems.
►Implemented software patches and upgrades, as required for end user workstations and servers.
►Supported, monitored, tested, and troubleshot hardware/software problems pertaining