Network Administrator with multiple certifications (Network+, A+, MCP, HP, Konica/Minolta) and experience. Hands-on background with LAN/WAN environment with proven skills in Windows 9x/NT/2000/XP workstations, Windows 2000 Server, Microsoft Exchange 2000, Microsoft SQL 2000, Citrix Metaframe, and other business critical applications. Hands-on experience with advanced network Panasonic and Konica/Minolta printer/copier setups. Demonstrated successful troubleshooting of computers, using comprehensive diagnostic procedures and performing installation/replacement of peripheral devices and network hardware. Reputation for adaptability, enthusiastic teamwork, impeccable service, and doing it right the first time. Repeatedly praised for outstanding work that exceeds expectations.