- Experienced Call Center Manager and Project Manager
- Excellent customer service, technical support and inbound/outbound sales background
- Extremely efficient, organized and detail-oriented in all aspects of business and management.
- Effective in working with individuals and groups.
- Creative and insightful critical-thinker with excellent problem-solving ability and communication skills (written & verbal).
- has previous experience online doing telemarketing, appointment setting, creative and content writing, email and chat support (helpdesk support)
- Ample knowledge in Search Engine Optimization
- Knows a thing or two in computer repairs (can also do it remotely)
I have several years Call Center experience dealing with Customer Service, Technical Support, and Inbound Sales. Included are 4 years as a Team Lead work and 1 year as an Operations Manager.
Accounts handled are EPIXTAR, DELL, TXU (Texas Utilities), and LINKSYS