Business & Finance
United Health Group (10/04 to Present)
Program Integration Manager (Infrastructure)
* Manage the integration of cross-segment and service tower projects, responsible for design, execution and delivery of project plans and artifacts enabling stable, secure infrastructure implementations; adhering to a standard infrastructure design and build process.
US Bank (03/04 to 09/04)
Infrastructure Integration Manager
* Manage infrastructure project activities in support call center improvement projects.
* Direct the implementation of multi-tier hardware, networking design & cabling, server implementation and operational documentation coordinating with the development and implementation of interactive voice response IVR's, multi-node data warehouse, predictive auto-dialers, Siebel CRM, SAS Campaign manager and Tibco Middleware.
Wells Fargo Home Mortgage, (11/03 to 02/04)
* Provide a systematic and proactive approach to managing the implementation of a st