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Operations Management

Increased sales by $13 million over a year period for top 20 Fortune 500 Company Improved Customer Satisfaction from 72% to 93% at global call center Reduce paper usage and cost at local school district that resulted in $152K per year cost savings and better protected the environment Trained and mentored 30 Johnson & Johnson black belts Whatever your project we can help to get results quickly!
LEAN SIX-SIGMA GURU- GURANATEED RESULTS!! I will help with your six-sigma project or training. Result-focused, tenacious, and well accomplished professional with 16 years of extensive experience in the areas of service delivery operations, manufacturing, operations sales, marketing, people management, and program management. Experienced in leading and managing and process improvements initiatives which add millions of dollars to the bottom line. Strong strategic and analytic ability has enabled exceptional business results for the software, financial healthcare, government and cons

Skills & Expertise

Business PlanningCustomer SatisfactionMarket ResearchResearchSalesSoftware DesignSoftware Development

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