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Operations Management

I supervised and cross trained all subordinates. I planned projects and execute all executive decisions delegated by the Executive Board of Executives. I am the Post -secondary Education Program manager, which includes the post-secondary education needs of the Certified Nurse Midwives. As the database administrator, I handle all customer related needs for all 11 thousand plus members, Experience in the configuration of TCP/IP, DNS, DHCP, WINS, Outlook, Dell hardware server and desktop platforms, file shares, group policy administration, and disaster recovery techniques are a plus I update, modify, enhance and rectify any inconsistencies. I manage the accounts receivable and payable ledgers involving membership, activity fees and purchase of post secondary material. I maintain all hard copy certification records, verification correspondence and am responsible for publication policies, and copyright reprint permissions. I processed all credit card refunds and payment via the E-commerce

Skills & Expertise

AccessAccounts ReceivableAdobe DreamweaverAnalysisBillingBusiness EthicsBusiness WritingContractsDNSExcelLotus NotesMs ExcelMs OutlookMs PowerpointMs PublisherMs WordNetObjectsOutlookPowerpointProgressQuickBooksSecurityTcp/ipWindowsWindows 2000

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