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Other - ERP & CRM

Expertise in CRM with numerous successes automating Sales/Marketing processes; engineering CRM processes and strategies; revenue-generating web-applications and e-commerce websites; and other solutions to streamline operations and work-flows. Industry-specific experience includes: telecommunications - - cable and satellite; home-building; bridal; travel and non-profit association management. Development of a Marketing data mart to create a single, integrated view of customers and the customer buying cycle for a national home-builder. Refined internet marketing strategies for a wedding services provider to include a lead management database to capture leads and automate lead management work-flow processes. Website development for a hosted travel agency with lead generation and lead assignment to independent travel agents with database support that automated lead management and marketing campaign functions. Sr Business Analyst with over seven (7) years experience in CRM and Sal

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$50/hr Ongoing

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Expertise in CRM with numerous successes automating Sales/Marketing processes; engineering CRM processes and strategies; revenue-generating web-applications and e-commerce websites; and other solutions to streamline operations and work-flows. Industry-specific experience includes: telecommunications - - cable and satellite; home-building; bridal; travel and non-profit association management. Development of a Marketing data mart to create a single, integrated view of customers and the customer buying cycle for a national home-builder. Refined internet marketing strategies for a wedding services provider to include a lead management database to capture leads and automate lead management work-flow processes. Website development for a hosted travel agency with lead generation and lead assignment to independent travel agents with database support that automated lead management and marketing campaign functions. Sr Business Analyst with over seven (7) years experience in CRM and Sal

Skills & Expertise

AccessAgileAnalysisAssociation ManagementChordiantcnmColdFusionDatabase MarketingEngineeringGoldmineInternet MarketingLead GenerationMainframeManagementMarketingMicrosoftMicrosoft SQL ServerMsProcess EngineeringSalesforceSQLUMLVisual Studio

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