? Small tasks in PC repair and maintained. Helped convert Token ring network to Ethernet 10/100.
Solutions Programmer 1
? Responsible for maintaining current internal applications and creating new ones. Roles include implementation, testing and development of internal software as well as support and documentation. Software development using Client Server and web based solutions. Development software used: Visual Studio 6, Visual Studio .Net, ASP, ASPX, VBScript, MS SQL.
? On call support for active applications and call center Auto dialer
Call Center Technical Specialist
? Responsible for maintaining the collections call center. Roles included support of the payment system, auto dialer, call monitoring system and agent workstations. Started a project to create and implement new collections software RMS from London Bridge.
? On call support for all call center systems.