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Strong Client Focus - consistently recognized by for building and strengthening relationships with clients by providing solid product knowledge and exemplary service. Increasing Organizational Productivity and Value - by facilitating workshops on customer service, team building and effective communications; by creating training aids and job aids and coaching to improved performance levels. Strategic Thinking - developed a flagship program on organizational development for 22 community based organizations; created a prototype of a store training resource area for a widely recognized Fortune 500 company. Quality Operations - increased production capabilities to 19% in a 12 month period; implemented cost saving measures across all departments; implemented preventive maintenance checklists that ensured machine efficiency and decreased the number of calls to service technicians.

About

$50/hr Ongoing

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Strong Client Focus - consistently recognized by for building and strengthening relationships with clients by providing solid product knowledge and exemplary service. Increasing Organizational Productivity and Value - by facilitating workshops on customer service, team building and effective communications; by creating training aids and job aids and coaching to improved performance levels. Strategic Thinking - developed a flagship program on organizational development for 22 community based organizations; created a prototype of a store training resource area for a widely recognized Fortune 500 company. Quality Operations - increased production capabilities to 19% in a 12 month period; implemented cost saving measures across all departments; implemented preventive maintenance checklists that ensured machine efficiency and decreased the number of calls to service technicians.

Skills & Expertise

CoachingCustomer ServiceFacilitatingOrganizational DevelopmentTraining

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