13 years experience in project management  4 years experience as a Solution Architect/Project Manager for complex Telephony, Call Center Applications CTI and IVR Applications  15 years overall experience in , RF Engineering & Microwave, Satellite Communications and Telecommunications  Develop and manage project schedule from the project inception and, coordinating the activities throughout the project lifecycle.  Pre-installation strategy, Staging, Testing, Installation, Integration and Customer Acceptance.  Design complex IVR CTI applications, methodologies and test plans for heterogeneous operating systems.  Extensive knowledge of CTI projects including telephony platforms, mid-range systems, mainframe systems, and diversified connectivity solutions.  Review and approve all project specifications for scheduling, technical compliance (specifically year 2000 compliance) and budget.  Interact with relative departments, vendors and customers in the role of "technical l