I specialize in achieving competitive advantage through business process & application engineering utilizing domestic & offshore resources. I have had primary responsibilities for the development & implementation of market leading solutions for Banking Systems, VOIP, ERP, CRM, CTI, Secure Messaging & Call Centers. I have exstensive experience (10+ years) with financial services organizations and (15+ years) information technology. I have performed work for State Farm, Bank of America, AT&T, Suntrust and Comerica.