I am a performance improvement professional. I have expertise in the following areas: * Using both the HPT process for work performance improvement and the DMAIC process for process improvement. * Leading project teams through continuous improvement projects. * Designing customized training programs. * Delivering training to front-line employees as well as to upper-management. * Facilitating Team Building Initiatives. * Facilitating Root Cause Analysis Meetings. * Developing Career Development plans and career paths. * Certified Green Belt - Six Sigma