Financial Services Company: Facilitation Services - Sales & Customer Service Training Program Financial Services Organization: Facilitation Services - Teller Training Program Energy Company: Facilitation Services - Strategic Planning Session Non-Profit Organization: Organizational Assessment and Facilitation Services - Board of Directors Retreat Non-Profit Development Corporation: Facilitation Services - Neighborhood Outreach Workshops New York City Agency: Instructional Design - Customer Service Training Program, Facilitation Services - Job Training Program