Dynamic 7-years customer support BPO/KPO career reflecting pioneering experience and exceptional performance. Remain on cutting edge driving new business opportunities through key accounts and establishing strategic client partnership • Expert in customer support and driving customer satisfaction by ensuring quality metrics being driven and met consistently. • Outstanding success in building and maintaining relationships with key clients and driving new business opportunities • Exceptionally well organised with a track record that demonstrates self motivation, creativity and initiative to achieve both personal and organisational goals.