Profile of Strengths: Skillful problem solver and negotiator with a reputation for being fair and considerate of others needs. Ability to manage daily work without losing focus on the long term objectives, while being able to establish and maintain productive relationships with people of all professional levels. Education: Orange Coast College Orange Coast College Coast Mesa, CA Coast Mesa, CA Associate Degree: English Certificate of Completion: Technical Writing Chapman University Orange, CA Film Production Employment History: 6/02 – 4/03 NovaStar Mortgage, Laguna Hills, CA Technical Writer § Create on-line documentation via RoboHelp § Create End-user and Facilitator manuals § Develop job aids § Interviewed Special Material Experts for course and reference manual development § Coordinate with directors company wide to ensure materials meet department requirements § Brief Senior Vice President of all completed projects § Assist W