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Routers, Firewalls & Security

 Desktop Support Technician/Network Administrator with 10 years of experience diagnosing and resolving technical problems in a multi-user environment. Advanced knowledge of Lotus Notes 5/6 and Microsoft Exchange email clients, TCP/IP, LAN/WAN, Novell Netware, Windows 9.x, Windows CE, Windows NT, Windows 2000 Professional, Windows 2000 Server, Windows XP Professional, Active Directory, Group Policies, Microsoft Office, Microsoft Sysprep, Ghost, HTML/Microsoft FrontPage, UNIX, Linux and Database fundamentals. Experience working with protocols: PXE, DHCP, DOS & Boot from SAN.  Advanced knowledge of Altiris Client Management Suite (v5.x\6.x), including: o Client management process design o Client management infrastructure design including general design activities and specific Altiris product solution designs o General design activities and infrastructure requirements o Altiris Deployment Solution\Notification Server o Inventory Solution\Reporting o Software Delivery Solution o P

Skills & Expertise

Active DirectoryBlackberryCustomer ServiceDesignDesign ProcessDesktop SupportDhcpDosEmailFrontpageHTMLLanLinuxLotus NotesMacintoshManagementMicrosoftNovell NetWarePalmTcp/ipWindowsWindows 2000Windows CEWindows NtWindows XP

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