Accomplished, resourceful Certified System Administrator & Technical Support Analyst with over 10 years experience in Windows and multi-domain environments. Extensive expertise in designing, testing, deploying and supporting both simple and complex networking and groupware solutions based on Microsoft and IBM Lotus technologies as well as extensive end-user hardware and software support local desktops, laptops, and mobile wireless devices. Strong working knowledge of network security, routers, switches, firewalls and WAN/LAN configurations using TCP/IP.
+Advanced problem solver, adept at resolving large-scale, highly challenging problems; equally comfortable managing end-user hardware/software issues.
+Proficient at designing and administering enterprise-wide networking solutions that improve operating stability, efficiency and profitability.
+Strong team leader, mentoring peers and teaching effective troubleshooting techniques and network operation procedures.