More than 20 years experience in business communications for financial services and other industries. Hands-on management of multi-department projects that incorporate writing, design, sales, training, and compliance, as well as print, video, and website production and maintenance. Expert at putting technical matters into plain language.Strengths:> Understanding institutional, retail, and internal audiences from the inside out--and appealing to their values.> Reshaping and creating multi-element programs to meet new market conditions or to control costs.> Showcasing salespeople and research analysts in print, in presentations, and on the Web, preserving an identifiable human "voice" that encourages one-to-one client contact.> Broad, synergistic experience as a writer, editor, designer, and programmer. Selected Accomplishments:> Salvaged a $400,000 investment in a retirement-oriented marketing program: presentation, newsletters, press releases, ads, brochures, and trainin