Windows 2000 Professional, 2003, XP & NT 4.0 · DNS, DHCP, WINS, FTP, Telnet, VPN
POS – Aloha, Diamond Touch, and Retail Star · Microsoft 95/98
Microsoft Office & Exchange · Excellent Customer Service Skills
Planning & Implementing Projects · Active Directory
· Server & Desktop Hardware Repair · Symantec Software & Productivity
· Data Extraction & Analysis · ME, IIS, DHCP & TCP/IP
IT professional with over thirteen years experience in medium to large scale enterprise support companies. Experienced in managing small to medium sized teams, training, marketing, customer service, and implementing new technical structures.