I have knowledge of R, BigData with Hadoop, Core java, Python.
An IT Professional with around 3.5+ years of experience as a ServiceNow Developer and Administrator
ServiceNow Certified System Admin (CSA).
Service Now Micro certification Application Portfolio Management (APM)
Expertise in working with different ServiceNow modules (ITSM- Incident management, Problem management, Change management, Knowledge Management, Release Management, Service Catalog, Service Portal, PA)
Design and Implementation of service requests through service catalog in service now.
Responsible for Development team performance and involved in grooming & mentoring team members on various processes
Involved in gathering system requirements for the application and worked with the team to review the requirements and went through the Software Requirement Specification document and Architecture document.