ArleneSmith7065

Petaluma, California, United States

Yearly Stats: $0 Earned |

Technical Writing

 Received grant funding to develop three versions of a telemedicine manual that provided instructional information that focused on the needs of each of its specific users: physicians, administrative staff and patients.  Designed procedural manual for credit card Company that described function of each screen and provided step-by-step instruction on how to navigate through each of the screens. Resulted in a decrease in errors and an increase in efficiency.  Created standard operating procedures manual for claims department; achieved client's goal of providing staff with comprehensive guidelines with minimum risk to legal exposure

$65 / Hour
$0 minimum budget

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