4/2000 - 11/2002 Verizon Silver Spring, MD
* Wrote and illustrated design documents, technical descriptions, and white papers for next-generation, IP-based broadband netorks, focusing on new technologies and services.
MiSoft (sub of Metters Industries), McLean, VA. - Dec. 1998 to Feb. 1999
Developed, researched, wrote, and illustrated a training course for Internet gateway sites sponsored by the USAID. Organized the information into modules that covered distinct concepts (e.g. TCP/IP networks and protocols, administrative support) or components of the gateway (e.g. Cisco router, IRX firewall, modem bank, Unix server, RADIUS). Each module consisted of contextual information, functional and technical overviews, procedures, teacher's notes, and exercises.
* Developed Contract Management System, an application that implements a complex set of business rules, state machines,