Proven experience managing infrastructure projects. Projects completed on time and within budget.Good communication skills; Twenty years of end user support experience, including 3 years as a Help Desk Analyst. Able to make presentations to all levels of the organization.Proficient using Excel, Word, Access, Visio, and Project software packages.Extensive background in IT operations; backup strategies, network troubleshooting, facilities management, supervision of operations personnel.Experienced using Oracle, SQL, SAP, SAS, VMS, UNIX (AiX), and Cisco IOS. Very tenacious. Will do whatever is necessary for successful completion of the project. MBA with emphasis in Quantitative Business Methods.