To quote from my website at www.teleconvergence.com:
The Teleconvergence approach focuses on a client’s specific needs as opposed to potential solutions to everyone's needs. New systems or methods may be a stretch for intended users, but they should never be out of reach.
Modern technology enables organizations to perform previously unthinkable activities, but it cannot determine by itself whether they should. That's why we initially prioritize our time helping clients isolate their real priorities. Most clients have a good idea what they want; we help them flesh out how to get where they want and what else they may need once they arrive.
While clients most just want to get the job done, we do that, too, but we also create an infrastructure that permits future growth without having to rip everything out and start afresh every five years or so.
Technology is always a means and never the end. If management doesn’t specifically know where it’s going or what it wishe