Strong networking background includes LAN/WAN troubleshooting and repair, application installations and hardware support. Special expertise in project management and network hardware.
Superior skills in technical support management and customer service. Established and managed all IT and help desk functions for web-based medical records company (2002-2004).
Valuable technical skills. Consistently improved system performance, reliability, and productivity as Support Manager (1998-2001), and Network/IT Consultant (1996-2002).
Manager said: "Derek has exceeded expectations and demonstrated a high degree of versatility and broad competence in an environment of rapidly developing company priorities (2003)."
Experienced in design and implementation of .NET and J2EE web services as well as development of SOAP-based interfaces.
CCNP, CCDA, MCP