Application Developer with broad technical knowledge and programming experience including coding of custom reports, web-based applications, as well as Interactive Voice Response (IVR) systems. Proficient at creating test plans and performing product and regression testing. Worked directly with consultants and customers on testing applications and delivering products to meet the customer's needs. Received Customer Service Award for outstanding delivery and problem-solving skills. Effective communicator able to explain complex concepts and ideas to non-technical individuals.