Business & Finance
Project Manager for Business Application Conversion of Internet Database REALTOR® Software. Primary interface with vendors, responsible for hands on validation and design/customization, coordinating resources, and implementation. Results: Conversion completed in 4 months.
Identified and Defined key components in application functionality and presentation during software conversion, where changes needed, provided testing formats and customizations to vendor. Results: Software implemented at 90% full functionality.
Product Testing & Program Development
Developed and Designed Rental Sales database to provide accurate property presentation and marketing, forms management, inventory control and proper accounting, trained staff and implemented. Results: Increased Units by 45%, Company dollar by 39%, productivity, accuracy and efficiency.
Customer Relationship Management
Successfully Improved Performance of Customer Service and Sale