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ACHIEVEMENTS: Project Management Project Manager for Business Application Conversion of Internet Database REALTOR® Software. Primary interface with vendors, responsible for hands on validation and design/customization, coordinating resources, and implementation. Results: Conversion completed in 4 months. Quality Assurance Identified and Defined key components in application functionality and presentation during software conversion, where changes needed, provided testing formats and customizations to vendor. Results: Software implemented at 90% full functionality. Product Testing & Program Development Developed and Designed Rental Sales database to provide accurate property presentation and marketing, forms management, inventory control and proper accounting, trained staff and implemented. Results: Increased Units by 45%, Company dollar by 39%, productivity, accuracy and efficiency. Customer Relationship Management Successfully Improved Performance of Customer Service and Sale

Skills & Expertise

AccountingCoachingContractsCustomer ServiceDatabase ManagementDesignLead GenerationLeadershipManagementMarketingModelingPresentationsProject ManagementQuality Assurance (QA)SalesSellingSoftware DesignTeachingTestingTraining

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