Hi, my name is Berna. I love providing excellent service in everything I do. I had almost 3 years of working experience as a Customer Service Specialist. During that time, I’d developed impeccable phone manners and an ability to politely deal with different kinds of customers. I also gained the qualities of clear communication skills, time management, multitasking, data entry, patience, enthusiasm and working well independently and with a team. Currently, I am working as a part-time ESL Teacher.