CUSTOMER SERVICE REP / 7 YEARS EXPERIENCE IN CALL CENTER SETTINGS 7 years of experience providing customer and technical support in busy call center environments for HP Printers , Xbox and Microsoft Windows . An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.