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Administrative & Secretarial

Virtual Assistant / Customer Service Exe

Email Management/Filtering Setting up Autoresponders (Aweber, Mailchimp) Booking appointments with clients Following up with clients/customers (sending thank you and other reminder emails) Receptionist duties (answering occasional calls) Calendar Management File Management (organizing files using Dropbox etc) Database building (eg. updating email or contact lists on your CRM) Research on certain topics for blogposts, newsletters or others Personal errands (purchasing gifts for loved ones / family members online) Hotel and Flight Booking Transcription (transcribing voicemail, video or audio, podcasts etc.) Taking down minutes of meetings Creating basic reports (reports on weekly tasks, deliverables, sales) Preparing Slideshows (Powerpoint Presentations) Liaison between you and other team members Recruitment (source for other team members like writers or graphic artists) Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube) Manage and update Social Media Accounts Manage your Blog (Basic WordPress Skills) Publish posts on your Blog (content you provided) Filter and reply to comments on your blog Answering support tickets (with the use of Zendesk) Blog commenting (to increase links to your site) Participating in discussion forums or message boards (more promotion!)

About

$8/hr Ongoing

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Email Management/Filtering Setting up Autoresponders (Aweber, Mailchimp) Booking appointments with clients Following up with clients/customers (sending thank you and other reminder emails) Receptionist duties (answering occasional calls) Calendar Management File Management (organizing files using Dropbox etc) Database building (eg. updating email or contact lists on your CRM) Research on certain topics for blogposts, newsletters or others Personal errands (purchasing gifts for loved ones / family members online) Hotel and Flight Booking Transcription (transcribing voicemail, video or audio, podcasts etc.) Taking down minutes of meetings Creating basic reports (reports on weekly tasks, deliverables, sales) Preparing Slideshows (Powerpoint Presentations) Liaison between you and other team members Recruitment (source for other team members like writers or graphic artists) Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube) Manage and update Social Media Accounts Manage your Blog (Basic WordPress Skills) Publish posts on your Blog (content you provided) Filter and reply to comments on your blog Answering support tickets (with the use of Zendesk) Blog commenting (to increase links to your site) Participating in discussion forums or message boards (more promotion!)

Skills & Expertise

AccountingAdmin SupportAppointment SettingAutoresponderBasicBlog WritingCRMCustomer ServiceDropboxEmailGraphic DesignLead GenerationLikesManagementNewslettersReportsSlideshow DesignTeam ManagementVideosVirtual AssistantsWordPressWriting

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