Focused on effective communication and time management. I have more than 5 years of experience as customer service specialist, quality analyst, Team lead supporting, sales, customer service phone agents and Email/Chat customer service for premium companies within the US. I am always excited about changes and challenges! My training on customer service, time management and communication include more than 80 class sessions. My main purpose is to develop my self and my client's business by applying my knowledge effectively and accurately.