Receptionist. Deal with a high volume of phone calls. Input and update customer data in the computer. Make appointments and responsible for the flow of the money. Greet and attend the costumers.
Tour and Travel Coordinator. Responsible for the room blocks of groups, dealt with guest complaints and answered phones. Provided Administrative support to the Director of Sales and the Building Manager. Responsible for preparations of sales presentations, gathered and analyzed data, coordinated paper work, merged mailings, organized and coordinated meetings.
Sales Clerk. Responsibilities included taking group inquiries, checked guest amenities on a daily basis, made and confirmed reservations, created greeting cards, sales kits, press kits, menu kits and giveaway bags. In charge of holding and distributing hotel menus, fact sheets for sales and catering department. Handled heavy phones, faxing, copying, and shipping out mail. Duties also included maintenance of various reports, typin
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