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Good user experience is important to me. I would like to use my extensive usability and technical writing skills to ensure that user interaction with software, websites and documentation is effective and enjoyable. My experience includes 25 years as a technical writer, 19 years developing online help and user assistance and 12 years of user-centred design, usability testing and evaluation. As a technical writer, I have written software user guides, training manuals, contextual and procedural topics for online help, context sensitive and embedded user assistance. In addition I have written functional and usability specifications, standards documentation, usability reports and web content. My usability experience includes user centred design, requirements identification, interface design, paper prototyping, software, website and documentation usability evaluations and testing.

Skills & Expertise

EditingExcelLeadershipManagementMicrosoftMicrosoft PowerPointMicrosoft VisioOnline HelpPowerpointRobohelpSnagitTechnical EditingVisioWriting

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